Privacy Policy

PRIVACY AND CUSTOMER INFORMATION

Optimum respects the privacy of its customers and is committed to protecting personal information.

We do not sell, rent, or share customer information with third-party websites for marketing purposes. Customer information is collected and used solely for the provision of our services, legal compliance, operational requirements, and customer support.

Optimum may disclose information where required by law, court order, government authority, customs authority, law enforcement agency, or regulatory body.

ELECTRONIC COMMUNICATIONS AND RECORDS

By creating an account or using Optimum services, Customers consent to receive communications electronically.

Electronic communications may include: service notifications, shipment updates, invoices and receipts, payment reminders, policy updates, account notices, marketing communications where permitted by law.

Customers agree that electronic communications satisfy any legal requirement that communications be provided in writing.

Electronic records maintained by Optimum, including shipment records, invoices, payment confirmations, account activity logs, and communications, shall constitute admissible evidence in any dispute or proceeding.

PACKAGE INSPECTION

By using our services, Customer agrees to package inspection by Optimum employees and other border control agencies to verify contents, prevent contrabands from crossing borders and detain restricted or prohibited items.

Last updated: 9/20/2026